Comments on: Salesforce Launches Lightweight Contact Manager For Small Businesses

By: Still Using Multiple Online Tools? | Social Networking Buzz

Still Using Multiple Online Tools? | Social Networking Buzz — Tue, 12 Jan 2010 01:40:05 +0000

[...] Salesforce Launches Lightweight Contact Manager For Small Businesses (techcrunchit.com) [...]

By: CtoBuzz.com » Salesforce Chatter: A Real-Time Social Network For The Enterprise

Thu, 19 Nov 2009 18:50:21 +0000

[...] the third quarter, launching a new version of their fastest growing product, Service Cloud 2; and rolling out a lightweight contact manager for small businesses. So what is the future? Benioff has long praised [...]

By: Salesforce Chatter: A Real-Time Social Network For The Enterprise | qface & sowmo sky

Thu, 19 Nov 2009 16:52:12 +0000

By: Salesforce Chatter: A Real-Time Social Network For The Enterprise | Internet Solutions

Thu, 19 Nov 2009 04:08:25 +0000

By: Salesforce Chatter: A Real-Time Social Network for the Enterprise | Stocks and Sectors

Thu, 19 Nov 2009 01:31:40 +0000

By: Techcrunch « Blog-Feast.com Blog Collection

Techcrunch « Blog-Feast.com Blog Collection — Wed, 18 Nov 2009 18:18:03 +0000

By: Dreamforce: Salesforce Launches Real-Time Social Network Salesforce Chatter

Dreamforce: Salesforce Launches Real-Time Social Network Salesforce Chatter — Wed, 18 Nov 2009 17:07:17 +0000

By: Technology blog » Everything You Need To Know About Salesforce’s Service Cloud 2

Wed, 16 Sep 2009 11:53:28 +0000

[...] Comcast and Dell. But Salesforce isn’t forgetting about the little guy; the company recently launched a lightweight contact manager targeted towards small [...]

By: week

week — Mon, 14 Sep 2009 18:46:01 +0000

Попытайтесь, пробуйте, и все у вас получится!

By: Salesforce CEO Benioff: We Are Cloud Computing (and Twitter) Evangelists | Technology

Thu, 10 Sep 2009 01:04:04 +0000

[...] quarter of 2009; just announced a new version of their fastest growing product, Service Cloud 2; rolled out a lightweight contact manager for small businesses; and opened up its Force.com platform to outside [...]

By: Salesforce CEO Benioff: We Are Cloud Computing (and Twitter) Evangelists | Technology

Thu, 10 Sep 2009 01:04:04 +0000

By: Salesforce CEO Benioff: We Are Cloud Computing Evangelists

Salesforce CEO Benioff: We Are Cloud Computing Evangelists — Wed, 09 Sep 2009 19:36:00 +0000

By: Mean Business » Blog Archive » Contact Management is the heart of CRM and SFA

Sat, 05 Sep 2009 19:24:58 +0000

[...] is smart to jump in with their “gateway-drug” pricing for core Contact Management. Their new offering targets a universal issue – organizing your rolodex – and markets [...]

By: Salesforce.com: Is the Glass Half Full or Half Empty? | Zoli’s Blog

Salesforce.com: Is the Glass Half Full or Half Empty? | Zoli’s Blog — Fri, 04 Sep 2009 15:56:10 +0000

[...] “pulled a Tropicana” with the announcement of their $9 Contact Management edition, and the funny thing is, nobody seems to have noticed it. No, the media duly buys what [...]

By: Salesforce.com: Is the Glass Half Full or Half Empty? | CloudAve

Salesforce.com: Is the Glass Half Full or Half Empty? | CloudAve — Fri, 04 Sep 2009 15:33:08 +0000

[...] “pulled a Tropicana” with the announcement of their $9 Contact Management edition, and the funny thing is, nobody seems to have noticed it. No, the media duly buys what [...]

By: Will Salesforce.com kill Tactile (and others)? | AccMan

Will Salesforce.com kill Tactile (and others)? | AccMan — Fri, 04 Sep 2009 08:43:12 +0000

[...] down version of its main product for $9 a month was bound to put the fox in the start up hen house. According to TechCrunchIT: For $9 per user per month, Contact Manager Edition will store and manage all contacts and accounts [...]

By: Todd

Todd — Thu, 03 Sep 2009 21:33:14 +0000

What do you think a website is, then? It’s software.

By: Catherine Briggette

Catherine Briggette — Thu, 03 Sep 2009 17:54:10 +0000

Hello John,
Touch Ahead Software has created a CRM that has both of your requests. And is ten times faster than Salesforce. It is called EquityTouch

twitter: @touchahead
http://www.touchahead.com

By: Catherine Briggette

Catherine Briggette — Thu, 03 Sep 2009 17:52:38 +0000

Hello Kawika & Scott,
Touch Ahead Software has created a CRM that has both of your requests. And is ten times faster than Salesforce. It is called EquityTouch

twitter: @touchahead
http://www.touchahead.com

By: Internet Marketing, Strategy & Technology Links – Sept 3, 2009 | Sazbean

Thu, 03 Sep 2009 12:02:46 +0000

[...] Salesforce Launches Lightweight Contact Manager For Small Businesses (TechCrunch) [...]

By: Ian Richard Hendry

Thu, 03 Sep 2009 07:18:50 +0000

James, we set up our site because I got frustrated that opportunities exist on social networks but they are too hard to find amongst the noise;; how easy actually is it to focus on the “I need”, “Can you recommend”, “Does anyone know someone who can” type posts? That aspect of our site, called Biz Needs, enables a member to specify what their most urgent business need is; we then match that to other members with solutions. It’s a B2B networking site and Biz Needs works well. There’s no sales lead without a need of course and we help all of that information float to the surface.

I’ve a background in CRM so I’ve always been keen to ensure that customer interaction online is as structured as that through other channels. We spent some time talking with CRM vendors about this and I found few seemed to take it seriously. We concluded the best way to realise our own thoughtss on how it should work was to do as much of it ourselves as we could.

I’d rather not have taken that route if I’m honest, but Social CRM basics seem to be something many vendors are still struggling with.

By the way I’ve seen that SFDC announcement before and I referred to it in my original post, as it seems only to be basic Social Media Monitoring but as you know it better than I, perhaps you can tell me if it creates identities for Twitter users involved in the conversations being monitored, so you can then add workflow to control the response? That is what I’d call a basic feature.

By: The SmallBusiness.com Blog » links for 2009-09-02

The SmallBusiness.com Blog » links for 2009-09-02 — Thu, 03 Sep 2009 00:41:40 +0000

[...] Salesforce.com Launches "Light-weight" Small Business CRM | TechCrunchIT Salesforce.com has launched a $9 per month/per user "Contact Manager Edition" of its customer relations management system that doesn’t include all the more complicated features of Salesforce’s conventional product. (tags: technology) [...]

By: steve

steve — Wed, 02 Sep 2009 23:52:23 +0000

For that matter, why pay $9/month for a contact manager when you can use your computer’s address book. Or google apps. Or gmail even.

By: Ed

Ed — Wed, 02 Sep 2009 22:48:47 +0000

Why pay $9/usr/month for a contact management app, when you can get a complete small biz CRM app from Zoho for $12/usr/month and first 3 users are free

By: James Sullivan

James Sullivan — Wed, 02 Sep 2009 22:45:12 +0000

I ran salesforce.com systems for years after spending almost 10 years running SAP, Oracle, Onyx, SugarCRM, etc. systems. My company is linked using the URL (ie. a disclosure of who I am).

I can’t tell if you’re being sarcastic / trolling. You’re complaining about salesforce.com while you’re making a social crm add-on (peddling your wares) – unless I’m missing something.

You agreed with me that salesforce.com is a fine CRM application. Now, they have been developing social integrations as well though they’re not fully public yet: http://www.readwriteweb.com/enterprise/2009/03/salesforce-com-integrates-twitter.php

Is your social lead trader like Jigsaw? Does it plug into other CRM systems?