Archive for December 2009
by Steve Gillmor on December 23, 2009

tabletFriendFeed’s return of its realtime Twitter feed is a great end to a turbulent year. Watching the river flow is a maddening exercise in gauging the value of the stream, but having the option again is invigorating as much as it underlines the futility of keeping up. That’s where the Kindle comes in. Kindle is a vacation from the stream; it’s checking into the Millstream motel and communing with old friends and old-is-new ideas.

2009 has been a challenging year, particularly on a human level. Personally, I’ve seen friendships turn to dust as the economic crisis grinds the once-carefree impulses of the realtime Web into marketing and posturing. As someone who writes columns and produces the Gillmor Gang, certainly we all are guilty of these crimes. What I saw as a declaration of the obvious (RSS is dead) continues to roil the conversation, but the damage to a longstanding friendship with Dave Winer seems substantial. Perhaps the friendship that founders on disagreement is not the loss it once might have been.

On the plus side, the massive success of social media and its drivers has rendered moot the criticism that these issues and personalities are not worthy of the enterprise or indeed any serious pursuit of one’s time. As a product of the Sixties, if anything the connection between industry and my passion for technology, the arts, and comedy has become so pervasive that I would be virtually unrecognizable to myself from that era. I have become my father, mother, cop, and judge even as I struggle to make the mortgage and ease my kids into the unknowable future. Tech feels to me like the sessions for some potentially great record, or the noodlings of some robotic drum machine.

I haven’t seen the Lizard movie yet, but from afar it seems more on the side of science fantasy than fiction. I’m sure I’m wrong, but for now I’ll preserve that standoffish pose I took with Twitter and Facebook and the Kindle — knowing full well I’d soon join the stumbling herd but glad to pass the time today pushing more familiar buttons. As the stream floats by, the usual persists: open v. closed, tablet rumors, is realtime real, and so on. OK, I’ll bite:

by MG Siegler on December 22, 2009

It has been a sad few months on FriendFeed following their acquisition by Facebook. Despite assurances that FriendFeed would not die, activity has dwindled and many users have moved on. While the service was still working, there was a fairly major glitch that made it much less compelling: Tweets, the main source of content for FriendFeed, stopped coming in at realtime speeds, and instead were delayed by up to an hour. But today, finally, realtime tweets have been restored.

If you visit FriendFeed right now, you’ll notice that many tweets are coming in with about an 8 second delay. Some are delayed a little bit longer, but it’s infinitely better than the delay we’ve all endured for months now. And many of us have been complaining for months, wondering if the Facebook deal caused Twitter to pull FriendFeed’s firehose. What actually happened is that FriendFeed was apparently transitioning over to one of the newer Twitter data streams. At our Realtime CrunchUp last month, FriendFeed co-founder Paul Buchheit indicated that they were close to implementing this new stream, but wouldn’t say what the hold up was.

by Erick Schonfeld on December 22, 2009

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Yesterday, Google published a long manifesto on the “meaning of open” in the form of an email to all employees republished as a blog post. In it, senior VP of product management Jonathan Rosenberg, makes an eloquent argument for why open systems always win and urges Google’s employees to always strive to be open when designing products. An open Internet spurs innovation and brings more consumers on board, which ultimately means more searches and increased use of Web applications.

The gist of his argument is that a bigger, better Internet is good for Google. He writes that Google employees should resist the impulse to create closed products and systems, and even makes a swipe at Apple for doing so (bold added for emphasis):

by Michael Arrington on December 22, 2009

GrandCentral, which Google acquired in 2007, relaunched as Google Voice way back in March. It’s still technically in private beta, but invitations aren’t all that hard to find.

From what we’ve heard, Google is very seriously planning to add a version of the Google Voice product to its Apps/Office suite of applications for businesses. Currently, businesses are offered enterprise versions of Google Docs (online Office), Gmail, calendar and other applications. More than 2 million businesses and 20 million people use Google Apps.

by MG Siegler on December 22, 2009

Screen shot 2009-12-21 at 2.54.32 PMWhen Facebook bought FriendFeed a few months ago, no one was really sure what would happen to the service. The acquisition was mainly for FriendFeed’s talent, so there was much concern that FriendFeed would wither. And to an extent it has. But, as it’s proving today, it still can serve some purpose for Facebook: A testing ground for new technology.

As Facebook’s David Recordon writes today on the Developer Blog, the development team has implemented a prototype version of the new OAuth WRAP specification on FriendFeed. One of FriendFeed’s co-founders, Bret Taylor, who is now Facebook’s Director of Product Management for Platform, also writes at length about it on his own blog. The basic gist is that Facebook decided to test out implementing it in FriendFeed so that they could get feedback from anyone in the developer community that wants to try it out.

You say you want a revolution
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by Steve Gillmor on December 18, 2009

gg1217The RSS-is-not-dead-it’s just-Twitter Lobby is finally getting the point. As Dave Winer, Anil Dash, Stowe Boyd, Fred Wilson, and whoever else thinks the time for the Bum’s Rush is upon us are proclaiming, the Open Twitter API can save the world from onecompanyitis. In five words: Bearhug Twitter and feed them PB&J until they explode. I know that’s 9 words, but in this upside down argument, it’s really 5 invented in 2001 with just 4 small one-time-only updates.

Only one small problem: Twitter killed RSS, not the other way around. Twitter didn’t do RSS some big favor by extracting the vast majority of citations away from Google Reader and its victims in the RSS aggregator wars. Twitter rolled through downtown URLville and right over every social media platform including Facebook with one simple premise. Hi, how you doin’? You are what you tweet. The next big thing since Gmail. Please put down your lunchbox and take a number.

Today URLs flow through Twitter. Ideas ship on Twitter. Software is built on Twitter. Fine: the Open RSS API means we can now write to a standard interface that lets Twitter clients become carriers for blogs, conversations, comments, podcasts, and all sorts of unaffiliated competitors. Except that’s hogwash. The time for bearhugging Twitter to the ground vanished when Facebook realized it had to clone Twitter or lose control of the social graph. Once FriendFeed created a realtime conversational data type, the race was under way to codify Twitter and extend it before Twitter absorbed the capability. Neither has happened yet, but once either company reaches that goal, there is no need for a social revolution.

This is not the IM Wars all over again. This is not Do No Evil 2.0. Twitter has produced a great service that transcends the politics of the moment, just as Gmail eviscerated email as we knew it. What part of Yum, Good do we fail to understand is bad for us? It’s a simple and inviolate contract: you do something useful and I’ll give you my data. How do they make money with that? Don’t care, they’ll think of something. If everybody likes it, you got yourself a lock on the market.

This is why the Gphone materializing is just as good for Apple as Google, and therefore all of us. Competition drives innovation, and it also drives duopolies, as Jason correctly noted on this week’s Gillmor Gang. Twitter has already created a duopoly, by proffering a public model with exceptional filtering characteristics that neatly validates Facebook’s private identity model. The power is not in a single API unification but rather an economic duopoly at the intersection of the two social platforms.

Why is the Gphone powerful? Because it leverages price supports to drive the cost of the device toward zero for the user. Google can afford to lower the smartphone entry point to match the iPhone, and in so doing set up a competitive environment where social applications can flourish equally well across both platforms. Those broadband social applications (using hybrid development tools across ChromeOS and Silverlight) provide a second wave of price supports in the form of marketing and transactional revenue. 1% of everything that moves is plenty of a business model for Twitter, Facebook, Google, Microsoft, and the rest of the global economy to boot.

This doesn’t mean that there’s no room for the little guy, the small developer, the open source aesthetic, the impulse to contribute to the community. It just means that painting these companies as evil or controlling or untrustworthy begins to say more about the motives of those who attack them. Of course Twitter can be disingenuous when they remove services for “technical” reasons only to sell them off to Microsoft and Google for millions of dollars when they rebuild their infrastructure. But did that slow down adoption of the service or the proliferation of third party apps? Is Facebook slowing down as it tramples privacy?

No and no. Twitter continues to build out its dominant social array of overlapping follow clouds. Lists and firewalled retweets may keep Scoble and others busy, but until realtime conversation is enabled, Twitter will be valuable mostly for its ubiquity and trigger mechanism for dynamic filtering. Facebook is testing Twitter posting, which when implemented will become the laboratory for FriendFeed style aggregation and realtime chat. Put simply, Facebook will become the hybrid of both models, forcing Twitter to enable threading to contain the damage to its authority model.

We’re seeing a realtime negotiation between these two leaders of the social revolution, with Benioff, Ozzie, Jobs, and LarrynSergey waiting patiently just off camera. It’s a good time for the Open Twitter API guys to declare victory, but it would be nice if they stopped sliming the socialcos and bigcos who get it just as much.

by Leena Rao on December 18, 2009

Trackle, a personalized web and RSS feed tracker we wrote about earlier this year, is making itself a whole lot more social today with the launch of a real-time search engine on the site that lets you follow other people’s Trackles. Trackle.com’s free web service provides personalized RSS feeds for data such as the latest crime in a user’s neighborhood, fluctuating airline ticket prices, how much a user’s house value is down this week, updated job listings, sports scores and more.

The new search platform within Trackle lets you search for other user’s trackings by keyword. Here’s how it works: people within the Trackle community contribute by setting up alerts for very specific and changing information (they will show up in search when users set up their profiles as public). These alerts are then shared by the community, specific, time-sensitive information, such as information is then posted on Trackle as it happens, in real time. Duplicate requests are removed, so there are no repeated alerts.

by MG Siegler on December 17, 2009

Screen shot 2009-12-17 at 6.00.42 PMAs we all know by now, Google Chrome for Mac and Linux are now here, and despite the Mac version missing a few features at the moment, both are earning rave reviews around the web. Meanwhile, a report a couple days ago from Net Applications suggested that the Mac and Linux builds helped push Chrome into the number three browser spot in terms of usage, past Apple’s own Safari. And it could be on the verge of jumping even higher thanks to Google now promoting it on its homepage to all Mac users.

Across all the major web browsers that work on the Mac (Firefox, Safari, Opera, Camino), Google is now placing an overlay on google.com which reads “A faster way to browse the web” and includes a Chrome logo and a button that you can click to be taken to the Chrome for Mac download page. This shows up regardless of if you’re signed into your Google account or not. The only requirement is that you not being using Chrome. Clicking on the “X” will make the overlay disappear.

by Leena Rao on December 17, 2009

Autodesk, the developer of software design applications, has acquired PlanPlatform, a competing company. According to reports, Autodesk shelled out between $20-$30 million for the Israeli startup. Autodesk, a publicly traded company, provides software design applications for a variety of industries, including Architecture, Engineering, Media and Entertainment.

PlanPlatform, formerly known as Visual Tao, develops SaaS that provides engineers with two-dimensional and three-dimensional software drafting tools. The startup recently $4.3 million, with Sequoia Capital leading the round. Autodesk has acquired a number of companies, including Algor, SoftImage and 3D Geo.

by David Diaz on December 17, 2009

aria logoAchieving Payment Card Industry Data Security Standard (PCI DSS) compliance for online transactions is an expensive and timely endeavor; routinely costing hundreds of thousands of dollars and spanning several quarters to reach the desired status. In fact, according to Gartner, PCI compliance will cost up to an average of $2.7 million among Level 1 merchants and $267,000 among Level 2 merchants. Further, Visa and Mastercard will be imposing new PCI requirements upon online merchants, which will include more frequent on and off site security reviews, beginning in 2010; thus forcing more companies to upgrade their systems to meet compliance standards.

by Steve Gillmor on December 16, 2009

harveyHad a wonderful time at the Google Holiday Party the other night both because of and in spite of it being “off the record.” The ground rules created an atmosphere where Googlers could be more frank than they usually are (note irony here) and at the same time get to wall off portions of the media’s brains from talking about what they said. These moments feel a lot like the Washington senior official scenario, where quotes emanate from thinly disguised “spokespersons” which are in reality the actual “persons.”

In any case, I won’t reveal what was said by Googlers because I want to be invited back next year. Also because they didn’t say anything that contradicts anything they’ve said publicly or that I’ve made up out of whole cloth. In fact, what I can talk about is what I said. Here’s a digest of that stream:

It seems that the WebOS contest for the hearts and minds for developers is settling out as one between ChromeOS and Silverlight. In my mind, ChromeOS is Chrome, and now that it’s on the Mac I care. Chrome therefore subsumes FireFox, Safari, and eventually Android, regardless of what has been said about the difficulty (or not) of having one OS span the desktop and mobile devices. I can’t tell you when Googlers will release Chrome Extensions but a spokesperson pointed out Google has publicly stated the project is open source, which suggests you could look up the answer to this and many questions. Indeed MG has made a career out of doing this.

So when Extensions ship, I will move off of Firefox within minutes, not because I have any extensions other than PowerTwitter but because I wait for enough stability and market force to make moving a conservative bet. And the main thing I’m waiting for above all else is Silverlight compatibility. I can’t say what Googlers said about this, but my thought is that if they can support the crap Adobe AIR hairball, they can support Silverlight. My bet is they will or already do.

by Jason Kincaid on December 16, 2009

reMail, the powerful iPhone application that gives you instant full text-search for all of your Email, has been endorsed by Rackspace as a good solution for accessing the hosting company’s Email service on the go. Rackspace is now fully integrated into reMail, which means the process for importing a Rackspace Email account has been streamlined (users no longer have to deal with servers, port numbers, etc.). Rackspace users also get a discount: they’ll be able to add their IMAP accounts for 99 cents, as opposed to the app’s standard $3.99. In return, Rackspace will be promoting reMail to its users.

reMail launched its iPhone app back in August, offering a very powerful and speedy alternative to the native iPhone mail client, which has a number of shortcomings. For one, the iPhone’s default app stores only a limited number of messages on your phone — it needs to query the server for anything going back more than a few dozen messages, which means you’re out of luck if you’re on a plane and need to look something up. reMail manages to store your entire Email account on your phone using some advanced compression techniques (you can fit 100,000 messages into 500 megabytes) which gives you full text search at all times and is generally snappier than the normal search.

by David Diaz on December 15, 2009

The winner of DEMO’s enterprise category and people’s choice award, Liaise, is moving from private to open beta by launching their much anticipated mobile calendar integration and introducing their Team Services platform.

Liaise focuses on collaboration within email: it analyzes the content within your incoming and outgoing emails, captures the important information (Liaise dubs these KeyPoints) which needs to be acted upon, and sets up a management list based on this info.

by Leena Rao on December 14, 2009

Moments after we heard reports of Facebook’s new URL shortener, Google launched its own service, aptly called goo.gl.

At the moment, its only being used for Google Toolbar and Feedburner. Google just announced the new service as a sharing feature of Toolbar that will let you share a web page directly from Toolbar. The shortener is not a stand alone service and is not available for “broader consumer use.” That is, at least for now. Google assures that its shortener will be stable and secure to help protect users from clicking on malicious sites. And unsurprisingly, Google promises a speedy service for links.

by Robin Wauters on December 14, 2009

A big win for Google’s cloud-based communication and collaboration suite: the company has announced that the City of Los Angeles has equipped 34,000 employees with Google Apps.

According to Google’s blog post, the city – which is replacing its Novell GroupWise system – had evaluated 14 e-mail technology providers for a revamp of the city government’s communication and collaboration platform, and ended up picking Google Apps.

The deal, which includes servicing done in partnership with CSC, has a three-year base period and two one-year options.

by Leena Rao on December 11, 2009

Startup CloudShare, formerly known as IT Structures, has raised $10 million in series B financing from Sequoia Capital, Gemini Capital, and Charles River Ventures. This brings CloudShare’s total funding up to $16 million.

That amount of funding isn’t shabby for a company that has been in stealth for nearly two years. Cloudshare, which launched to the public, last week, has produced a service for demoing software in the cloud. Organizations can instantly deploy multiple, independent copies of their existing demos or training environments from CloudShare’s platform.

by David Diaz on December 10, 2009

Relaxed, a stealth startup centered around Apache CouchDB has raised $2 million from Redpoint Ventures according to an SEC filing and confirmed by CEO Damien Katz. Three original authors of Apache CouchDB–Damien Katz, J. Chris Anderson, and Jan Lehnardt–are listed as Executive Officers of the company.

For those who are unfamiliar, CouchDB is a free open source indexable document database server which uses Javascript as a query language. CouchDB is designed for the reporting and storage of large amounts of semi-structured, document oriented data, unlike SQL databases which store and report on very structured and correlated data.

by Robin Wauters on December 9, 2009

TechCrunch’s Mike Arrington this afternoon interviewed Marrissa Mayer, Google’s VP of Search Product and User Experience, at the Le Web conference here in Paris, France.

Last year, Arrington interviewed Mayer on stage at Le Web too, and Google took Chrome out of beta that day and talked about Searchwiki. This year, no announcements were made, but Mayer shared her thoughts on all the Google news from earlier this week, including the new releases of the Chrome browser and her views on the future of news.

by Leena Rao on December 8, 2009

Google recently added a sharing feature to Google Groups with the search giant’s productivity suite, Google Apps to make the two products work more efficiently together. Tonight, Google is going full monty with Groups and launching an enterprise-friendly version of Groups that will integrated with Premier and Education Editions of Google Apps.

Google says that Groups is one of its most widely used applications. Groups is a collaborative application that essentially lets anyone create discussion forums, mailing lists, pages, and more for small and large scale groups. With the Apps version of Groups, employees can create groups for their departments, their teams or their projects. Employees can also use groups as mailing lists to share documents, spreadsheets, presentations, calendars, videos and sites with entire groups. Users can receive communications directly to their email inbox, in a digest format, or in the Groups forum view, and can access all the information in the groups archive, without the intervention of an IT administrator.

by Erick Schonfeld on December 7, 2009

Google’s new realtime search wouldn’t be complete without Facebook updates. At the tail-end of today’s Google search event Marissa Mayer announced that Google will start to include realtime results from Facebook as well as MySpace. While Twitter and MySpace is making available everybody’s updates (or at least the public ones), Google right now will only show updates from public Facebook pages, which are generally fan pages.

“Facebook will be providing us with a feed of updates from public profile pages, also known as Facebook pages,” says Mayer. Facebook is still holding back publicly-designated updates from individuals (those visible to “everyone”). These individual updates make up the widest and most valuable part of Facebook’s stream.