David Diaz
by David Diaz on February 24, 2010

Passlogix, an enterprise software company focused on simplifying access to company resources, is announcing an authentication product which will allow users to log on to Windows with any type of identification device–including national ID badges, access cards, one-time password tokens, and biometrics. The product, v-GO Universal Authentication Manager, utilizes the customers’ existing infrastructure while also leveraging corporate directories; thus lowering the total cost of ownership from an average of $150 per user to $15.

by David Diaz on February 9, 2010

Larry Ellison isn’t the only one who has his reservations regarding the legitimacy of cloud computing. Synctus, a bootstrapped Manchester-based startup, is emerging from stealth with the introduction of a hardware product aimed at increasing the speed and efficiency of sharing files between different offices of the same company.

by David Diaz on February 1, 2010

Keeping tabs on the performance of an SMB’s network is a necessary, and often laborious, task. System admins need to be able to know if and where problems are occurring on their network. Network monitoring tools are useful because they can alert a user when a pipe is clogged; however, receiving an alert will not help a system admin identify the source of the clog. Packet analyzers solve this problem when used for specific links, but deploying and monitoring them throughout an entire network would exceed most SMB’s resources given the overhead. As a result, many companies are turning to flow analyzers, which capture and process data from flow technologies, such as Cisco’s NetFlow and sFlow, to monitor their network.

Plixer International, a company devoted to measuring network performance, is deploying significant updates to its SaaS flow analysis tool, Scrutinizer. The updates are designed to save system administrators time by creating a new reporting tool, the matrix, as well as by correlating data across the routers and switches; instead of simply giving views from individual routers. Additionally, the updates will provide statistics from Cisco ASA firewalls and have full support for NBAR definitions.

by David Diaz on January 23, 2010

As companies mature from fledgling startups into small and medium-sized businesses, it becomes harder to capture and analyze ideas coming from within an organization. Email and spreadsheets are the usual tools used to deal with internal collaboration, but these modes have no way of bringing the best ideas to the top: many times they are lost in the shuffle. Spigit, creators of an enterprise collaboration platform, has come out with a new SaaS product, WE by Spigit, aimed at addressing the collaboration problems small businesses face.

Often times when an enterprise software company moves downstream, they simply strip down many core functions of their enterprise product in order to make it affordable for SMB’s. WE by Spigit has additional features in their enterprise model, such as prediction and idea trading markets, but the main functions at the heart of their service remain unchanged.

When a company purchases WE by Spigit, they are able to create an “innovation community” where their employees (up to 500), are able to contribute and collaborate on projects immediately. Spigit employs constantly evolving algorithms in their system, which, when added to a thumbs up/down feedback system, creates a reputation value for a user. These values are useful because administrators will see topics and ideas which have the highest reputation rise to the top. Each community is hosted on Spigit’s servers.

by David Diaz on January 15, 2010

FewClix-logoLotus Notes is still a widely used platform with a user base of over 145 million. Their relevancy, however, is declining rapidly due to the increased popularity of Google Apps and Microsoft hosted email, which are lauded as more user-friendly and convenient. Synaptris, through the deployment of their Lotus Notes add-on FewClix, hopes to remedy these common complaints. With an advanced search function, addition of a grouping feature, and a way to personalize your mailbox, FewClix hopes to make Lotus Notes more efficient.

by David Diaz on December 17, 2009

aria logoAchieving Payment Card Industry Data Security Standard (PCI DSS) compliance for online transactions is an expensive and timely endeavor; routinely costing hundreds of thousands of dollars and spanning several quarters to reach the desired status. In fact, according to Gartner, PCI compliance will cost up to an average of $2.7 million among Level 1 merchants and $267,000 among Level 2 merchants. Further, Visa and Mastercard will be imposing new PCI requirements upon online merchants, which will include more frequent on and off site security reviews, beginning in 2010; thus forcing more companies to upgrade their systems to meet compliance standards.

by David Diaz on December 15, 2009

The winner of DEMO’s enterprise category and people’s choice award, Liaise, is moving from private to open beta by launching their much anticipated mobile calendar integration and introducing their Team Services platform.

Liaise focuses on collaboration within email: it analyzes the content within your incoming and outgoing emails, captures the important information (Liaise dubs these KeyPoints) which needs to be acted upon, and sets up a management list based on this info.

by David Diaz on December 10, 2009

Relaxed, a stealth startup centered around Apache CouchDB has raised $2 million from Redpoint Ventures according to an SEC filing and confirmed by CEO Damien Katz. Three original authors of Apache CouchDB–Damien Katz, J. Chris Anderson, and Jan Lehnardt–are listed as Executive Officers of the company.

For those who are unfamiliar, CouchDB is a free open source indexable document database server which uses Javascript as a query language. CouchDB is designed for the reporting and storage of large amounts of semi-structured, document oriented data, unlike SQL databases which store and report on very structured and correlated data.

by David Diaz on November 17, 2009

liveofficelogoThinking about moving your electronic services to the cloud? LiveOffice, an SaaS provider of email archiving and hosting, makes the leap that much easier with the release of their CloudMerge technology–offering email archiving for most cloud email providers on the market. In addition to supporting cloud based email archiving, LiveOffice is able to archive email which is on-premise, thus creating a unified archive for all of your email.

A core belief of LiveOffice is that your email archive should be portable. By hosting your archive on their end, customers are able to migrate from their current provider to a cloud provider without having to deal with the possibility of losing precious information. Additionally, if customers are dissatisfied with their cloud provider down the road, they can migrate to another provider seamlessly–while keeping all their emails–due to the capabilities of LiveOffice’s products.

Twitter Comes To The ADC Market
by David Diaz on November 5, 2009

crescendo-networks Crescendo Networks, a maker of Application Delivery Controller (ADC) products built to improve server efficiency, will announce tomorrow the impending launch of their new add-on management appliance, the AppBeat SC Service Controller. The AppBeat SC Service Controller is designed to monitor multiple AppBeat application delivery controllers. This product will give users the option to be alerted via Twitter, as well as email or SNMP, if any degradation to their network is detected.

As web-based properties grow and traffic increases, the need for more servers becomes apparent, and with that, server efficiency becomes a priority. Crescendo Networks’ AppBeat DC is a plug-and-play piece of hardware which offloads many CPU intensive tasks which in turn adds more processing cycles available for multiple applications. By doing this, servers are able to handle more users without degrading their experience and the servers needed are reduced.

The AppBeat SC Service Controller monitors these AppBeat DC modules to make sure that they are running as efficiently as possible. This add-on is able to collect and store information from these modules for 18 months which can be used to create trending reports as well as deliver real-time alerts (via Twitter, email, and SNMP) on application delivery and networking. Admins are also available to leverage Crescendo’s support team to monitor the twitter stream to improve assistance.

twitter screenshot

AppBeat SC Service Controller comes with predefined alerts, but users are able to customize them as they see fit. Users are able to flag certain traffic volumes which exceed a pre-set threshold, thus avoiding premium charges from ISP’s. In addition, the Service Controller can alert the admin of a degradation in alert times to a particular server.

Crescendo was founded in 2002 and began shipping their products in 2006.

by David Diaz on October 30, 2009

DF_logo_150A new white paper authored by Digital Fuel, based off of a study conducted by IDG Research Services, states that over half of IT managers believe their current level of IT cost visibility is lacking and needs improvement. Given that 84% of those polled said that having detailed insight into IT costs is critical, this discrepancy is quite jarring.

The study, based on a sample of over 130 respondents who had direct involvement with managing IT costs and had IT budgets of over $10 million, showcased the fact that IT organizations have a hard time coming up with ways to manage their IT costs. In particular, those surveyed believe that defining a cost-model and breaking down their IT costs in various manners were the most difficult. Additionally, those polled stated they wanted a better way to identify and assess cost inefficiencies in their IT departments as well as giving their business units more information to control their IT demand.

by David Diaz on October 15, 2009

Nuxeo-Open-Source-ECMNuxeo, an Enterprise Content Management company founded in 2000, announced today the release of their newest product, Nuxeo Document Management 5.3. This product comes replete with integration of OpenSocial initiatives, Windows Sharepoint Support services, improved search functions, and CMIS support.

Nuxeo’s newest release aims to please the demands of customers who need an all-inclusive solution to the management of digital content while simultaneously incorporating social business applications. The introduction of OpenSocial support to Nuxeo DM 5.3 allows users to create gadgets to use within enterprise applications. Nuxeo DM 5.3 can be used as an OpenSocial container, allowing for enterprise mashups with products such as Atlassian’s Jira, as well as being a publisher of gadgets.

by David Diaz on October 12, 2009

dell logoIf you disagreed with the views Larry Ellison expressed a few weeks ago regarding cloud computing and its future, you weren’t alone. Today, banking on the future success of cloud computing, Dell and Salesforce.com announced a new line of cloud based solutions for small and medium sized businesses to enhance the effectiveness of customer relationship management applications.

by David Diaz on October 7, 2009

zyrion_logoZyrion, a Sunnyvale based provider of Business Service Management (BSM) products, announced today the integration of Network Flow Analysis capabilities into their latest product, Traverse 5.0. Traverse allows its users to drill down into the performance of their IT services in real-time; thus enabling IT and business personnel to not only identify which devices are down or impacted, but also see which business services are compromised.

This new iteration of Traverse includes what Zyrion calls a RealView Dashboard. This feature allows users to see any IT metric in real-time through the use of graphs, tables and charts. These IT metrics can then be compared, using a customized dashboard, to a slew of business services metrics. This feature makes Traverse useful to IT admins and managers alike. For instance, while an IT admin may only be interested in the performance of services on the infrastructure like the up-time of a specific server, a manager can use this information in conjunction with the features in the RealView Dashboard, and look at the dollar impact of the server’s downtime.

Atlassian JIRA 4.0 Released: OpenSocial Comes To Enterprise
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by David Diaz on October 5, 2009

jiralogoJIRA, a product from Atlassian, began its life as a simple alternate bug-tracker, and has since evolved into a popular and robust product and issue management tool. JIRA 4.0, to be released tomorrow, has made several enhancements and additions including an improved dashboard, JIRA Query Language (JQL) for enhanced search features, and activity streams. The most notable new feature is the integration of OpenSocial, a set of common open API’s to exchange data between social networks, into the product.

Atlassian believe that software development and collaboration is a process that is inherently social. As such, they integrated OpenSocial into JIRA 4.0 in order to increase awareness of all aspects of a specific issue. Activity streams were added for this same reason and as such, any user can drill down into the progress being made on a certain issue. OpenSocial gadgets are integrated into JIRA 4.0 through their new customizable dashboards. JIRA 4.0 ships with a multitude of pre-built gadgets and supports gadgets from other Atlassian products, such as Confluence. JIRA also displays other OpenSocial gadgets and can be displayed in OpenSocial containers like iGoogle and Gmail.

JIRA 4.0 also introduces a more powerful and intuitive search query mechanism, JQL. Users are able to create their own queries, save these results as a filter, and then create a gadget to embed into the dashboard for future access. Furthermore, JQL has an auto-fill feature, so even those without experience will be able to find what they want at a granular level.

Atlassian currently has over 12,000 customers and has a reported $50M in sales. Their products compete with opensource alternatives such as Bugzilla, as well as enterprise products such as IBM’s Rational Jazz.

JIRA 4.0 Dashboard
Jira Dashboard

by David Diaz on September 30, 2009

FTlogo The ever increasing popularity and usage of social networking sites, blogs, and instant messaging services in the workplace–while beneficial in many cases–is the cause of many security concerns for IT and security specialists. Human mistakes, such as disclosing private information through these portals and accepting malicious content via file transfers, coupled with newly enacted regulatory compliance which force many companies to record all of their electronic transmissions, stress the need for a new solution to combat these challenges. FaceTime’s newest product which is launching today, Unified Security Gateway 3.0, hopes to be this solution.

The product, which I have aptly dubbed “The Regulator,” moves FaceTime from their niche, Instant Messaging Compliance, where they track over 230 Instant Messaging Applications, to the overarching web security domain. Unified Security Gateway 3.0 will still monitor these IM applications, as well as web mail, social networks such as LinkedIn and Facebook, and blogs.

by David Diaz on September 28, 2009

xeroxlogoXerox, “the data company,” announced today it plans to acquire Affiliated Computer Services; a move which will firmly place them in the $150 billion business process outsourcing market. This cash and stock transaction was originally valued at $6.4 billion based on Friday’s closing Xerox stock prices, but has since dwindled to $5.5 billion due to a 14% decrease.

The steep decrease in stock stems not from a lack of faith in Xerox and their current capabilities, but rather from concerns regarding the strategic overlap of the two companies. Deals such as the recent Dell acquisition of Perot Systems and last years purchase of EDS by HP were much less radical as the initial products had far more overlap.

by David Diaz on September 22, 2009

LiaiseLogoWebTag2Email has quickly become the center of our daily working lives. Many people receive hundreds of emails a day full of information which needs to be sorted and prioritized. However, with such a high number of emails being received, people are bound to forget about projects or actions which need to be completed. This is where Liaise, debuting at DEMOFall 09, comes into play. Their product analyzes the content of your incoming and out-going emails, picks out information which needs action, and then sets up a management list based on this info.

The product works quite intuitively. For instance, let’s imagine I am sending an email to a fellow writer: “Greg, make sure you interview the CEO of Liaise on Thursday.” The software will then recognize that my email is a call to action directed towards Greg and that it is due Thursday. The priority for this will be set at normal because it is due a few days from now. However, Liaise is a learning software; so it will change the way it works based off of the language I use and the edits to the suggestions which Liaise has made. For instance, lets say that I manually changed the priority of this issue to Very High. In the future, when I use the phrase “make sure,” in an email, Liaise will set the priority to high. If Liaise does not identify some parts of an email, there is an edit option to add your own action items.

by David Diaz on September 11, 2009

September 9, 2009 lived up to all the hype and proved to be quite the eventful day. Events ranged from the insane, where an alcoholic minister hijacked a plane, to the bizarre, where a baby was born at 9:09 and weighed 9 pounds 9 ounces, to the downright depressing, when Beatles fans found out that their favorite band would still not be available via iTunes. But perhaps the most important event of the day was that the IBM acquisition of SPSS cleared the antitrust review deadline.

The proposed acquisition, announced on July 28th and valued at $1.2B, now has to be approved by SPSS investors during their meeting on October 2nd. The two companies are longtime partners, and this move by IBM furthers their aim to control the business data analyzation market through the acquisitions of relevant companies. This deal with SPSS will help IBM add a more sophisticated component to their current predictive analysis solutions.